Senior Account Executive

Good Trouble is the games technology company on a mission to help studios grow their audiences and provide world-class accessible experiences.

Founded in 2023 and trusted by thousands of gamers, studios, and (surprisingly!) healthcare professionals, Good Trouble is setting the new standard for games accessibility. We push boundaries, build with speed and intensity, and consistently deliver game-changing value to our customers. We're a team of good troublemakers, united by shared values, and a desire to change the industry for the better.

What's the opportunity?

As a Senior Account Executive, you will be a cornerstone of our rapidly growing sales organization and a mentor to the next generation of Good Troublemakers. Beyond driving significant revenue growth, you'll play a crucial role in developing our sales team and establishing best practices that will scale with our business.

At Good Trouble, we aim to do sales differently. We are asking game studios to put us at the core of their game development process, and we can only do this by putting our customers at the core of everything we do. We genuinely believe in the long-term growth and continued development of each Good Troublemaker. As a Senior Account Executive, you'll not only advance your own career but actively shape the careers of others. In this role, you join a fast-growing company that believes in development and promotion from within, with exceptional opportunity for progression into sales leadership roles.

What will I be doing?

• Drive Enterprise Sales: Lead high-value sales cycles with enterprise game companies, major publishers, and large studios

• Coach and Develop: Mentor and coach an early-to-mid level Account Executive, providing guidance on sales methodology, deal strategy, and professional development

• Strategic Sales Management: Manage sophisticated, multi-stakeholder sales cycles that often involve C-level executives, technical teams, and legal/compliance departments

• Revenue Leadership: Provide accurate forecasting and clear visibility on pipeline health, while consistently exceeding quota and helping your mentee achieve their targets

• Industry Thought Leadership: Represent Good Trouble as an accessibility expert at major industry events, speaking engagements, and strategic partnership discussions

• Cross-Functional Partnership: Work closely with Solutions Engineers on complex technical demonstrations and partner with Product and Marketing teams to influence roadmap and go-to-market strategy

• Team Building: Contribute to sales team culture, interview candidates, and help establish scalable sales processes and playbooks

• Strategic Relationship Building: Develop and maintain relationships with key industry stakeholders, including platform holders, major publishers, and accessibility advocacy organizations

What skills do I need?

• 4+ years experience in a closing sales role with a proven track record of consistently exceeding quota

• 3+ years selling SaaS products, preferably in gaming, data, entertainment, or developer tools

• 1+ years of coaching or mentoring experience, with demonstrated ability to develop junior sales talent

• Enterprise sales experience managing complex, multi-stakeholder deals with longer sales cycles

• Strong sales leadership instincts and track record of not just exceeding quotas

• Deep understanding of game development processes and the unique challenges studios face at scale

• Comfortable operating in the fast-moving games industry, with experience across indie teams, AAA publishers, and enterprise gaming companies

• Proven ability to close net new business in competitive environments

• Growth mindset and intellectual curiosity, with genuine passion for making games more accessible and helping studios grow their audiences

• Bonus: Personal gaming experience, understanding of accessibility challenges, and previous experience in a high-growth SaaS environment

Benefits

We are a well-treated crew of Good Troublemakers with awesome benefits! If there's something important to you that's not on this list, talk to us!

• Competitive salary and meaningful equity in a high-growth games tech company

• Comprehensive medical, dental, and vision coverage

• Regular compensation reviews - great work gets rewarded!

• Potential for compensation bonuses for exceeding quota while also empowering your mentee to exceed quota

• Impact-based flexible remote working hours

• Flexible paid time off policy

• Conference attendance budget for industry events like GDC

• Gaming hardware stipend to stay up to date on the latest gaming trends

• Professional development budget for sales training and leadership development

Proof of eligibility to work in the United States is required.

The OTE range for candidates in major North American cities is $130,000-$160,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, and games industry background. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for equity in the form of stock options.

Policies

Good Trouble has a remote-first hybrid working policy. We believe that the best talent can achieve their goals and targets from anywhere in the world, while we also encourage and facilitate co-located Good Troublemakers teaming-up in person.

We have an inclusive and welcoming culture at Good Trouble that reflects our mission to make gaming accessible to everyone. We're committed to building a diverse team that represents the gaming community we serve.

Good Trouble values diversity and is committed to a policy of Equal Employment Opportunity. Good Trouble will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.